Top Customer Complaints Quotes

Browse top 22 famous quotes and sayings about Customer Complaints by most favorite authors.

Favorite Customer Complaints Quotes

1. "The FBI has had a history of sex discrimination complaints brought against it, as well as race discrimination."
Author: Anita Hill
2. "Once, in my father's bookshop, I heard a regular customer say that few things leave a deeper mark on a reader than the first book that finds its way into his heart. Those first images, the echo of words we think we have left behind, accompany us throughout our lives and sculpt a palace in our memory to which, sooner or later—no matter how many books we read, how many worlds we discover, or how much we learn or forget—we will return."
Author: Carlos Ruiz Zafón
3. "What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it."
Author: Edna St. Vincent Millay
4. "It is to the real advantage of every producer, every manufacturer and every merchant to cooperate in the improvement of working conditions, because the best customer of American industry is the well-paid worker."
Author: Franklin D. Roosevelt
5. "Pulled into my convenient neighborhood fast food restaurant. I ordered shrimp salad, onion rings, and a beer. The shrimp were straight out of the freezer, the onion rings soggy. Looking around the place, though, I failed to spot a single customer banging on a tray or complaining to a waitress. So I shut up and finished my food. Expect nothing, get nothing."
Author: Haruki Murakami
6. "I don't like customer service, because I don't believe the customer should have to pay and help out too."
Author: Jarod Kintz
7. "Divine was metamorphosed into one of those monsters that are painted on walls, for a customer murmured a magic word: 'homoseckshual"
Author: Jean Genet
8. "Oh no!' replies Monsieur Tuvache indignantly. ‘We're not murderers, you know. You have to understand that's prohibited. We supply what is needed but people do the deed themselves. It's their affair. We are just here to offer a service by selling quality products,' continues the shopkeeper, leading the customer towards the checkout."
Author: Jean Teulé
9. "The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works."
Author: Jeff Bezos
10. "The complaints of the privileged are too often confused with the voice of the masses."
Author: John Kenneth Galbraith
11. "As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service."
Author: John Sculley
12. "Our words had to be circumspect. We could not write anything too negative about our circumstances. This was tricky, since the very form of a married woman's letter needed to include the usual complaints -- that we were pathetic, powerless, worked to the bone, homesick, and sad. We were supposed to speak directly about our feelings without appearing ungrateful, no-account, or unfilial."
Author: Lisa See
13. "Remember,' she'd tell her staff, 'every customer wants to feel like a princess, and princesses are selfish and overbearing."
Author: Margaret Atwood
14. "Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away."
Author: Marilyn Suttle
15. "Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations."
Author: Michael Bergdahl
16. "An informed customer is a satisfied one."
Author: Patricia Gaffney
17. "Because Microsoft seems to sometimes not trust customer choice, they salt XP with all these little gizmos and trap doors to get people to try Microsoft stuff. But the reality is that we're downloading more players than we ever have on a worldwide basis."
Author: Rob Glaser
18. "Facebook, Twitter and Google have all opened offices in Brazil, recognizing the importance of localizing their products and customer service efforts."
Author: Ryan Holmes
19. "Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."
Author: Sanjay Kumar
20. "Companies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They must become architects of community, consistently demonstrating the values that their customer community expects in exchange for their loyalty and purchases."
Author: Simon Mainwaring
21. "Who is to blame? The filth peddler, of course, but even more than this vulgar entertainer, the filth consumer, the public. So long as men are corrupt and revel in sewer filth, entertainers will sell them what they want. Laws may be passed, arrests may be made, lawyers may argue, courts may sentence and jails may harbor men of corrupt minds, but pornography and allied insults to decency will never cease until men have cleansed their minds and cease to require and pay for such vile stuff. When the customer is sick and tired of being drowned in filth by the comedians, he will not pay for that filth and its source will dry up."
Author: Spencer W. Kimball
22. "I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt to "buy" a new culture of improved productivity, quality, morale, and customer service with strong speeches, smile training, and external interventions, or through mergers, acquisitions, and friendly or unfriendly takeovers. But they ignore the low-trust climate produced by such manipulations. When these methods don't work, they look for other Personality Ethic techniques that will—all the time ignoring and violating the natural principles and processes on which a high-trust culture is based."
Author: Stephen R. Covey

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Like most writers, I find the Web is a wonderful distraction. Who doesn't need that last minute research before writing?"
Author: Chris Abani

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