Top Customer Quotes

Browse top 448 famous quotes and sayings about Customer by most favorite authors.

Favorite Customer Quotes

1. "Employee ideas illustrate the profound understanding of a company's capabilities and customers that only people working on the front-lines can possess."
Author: Alan G. Robinson
2. "Oh,you talking to me now?" I ask."What?" he aks innocently, his cocoa eyes ide. "You noticed my silencio treatment in Spanish class?" He takes his shot,sinking it."Yeah,I noticed when I had to do Actividad twenty-to by myself,as both waiter and customer," I say, catching the ball and passing it back to him."
Author: Alecia Whitaker
3. "You know what—gyms make the largest chunk of their profit from clients who pay their monthly dues on auto-pay but never bother to show up and use the gym. The DVD-rental companies make a good chunk of their profits from late fees; the credit-card companies make a fortune on sundry fines and penalties; the airlines' margins are highest on ticket changes and cancellations… So, the key to running a successful business in America is to sign up a customer and pray he'll somehow screw up…"
Author: Ali Sheikh
4. "I am a philanthropist. I hand my clothes down to customers at half the price they would get them from their families. Even with all the discounts I give, my non-profit chain is highly lucrative."
Author: Bauvard
5. "Shouldn't you beworking instead of fraternizing with customers?" Ichoked.He smiled. "What are you doing Sunday night?"I snorted. By accident. "Are you asking me out?""You're getting cocky. I like that, Angel.""I don't care what you like. I'm not going out withyou. Not on a date. Not alone."
Author: Becca Fitzpatrick
6. "My customer isn't wrapped up in labels and money."
Author: Betsey Johnson
7. "Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now."
Author: Blake Mycoskie
8. "In neo-classical economic theory, it is claimed without evidence that people are basically self-seeking, that they want above all the satisfaction of their material desires: what economists call "maximising utility". The ultimate objective of mankind is economic growth, and that is maximized only through raw, and lightly regulated, competition. If the rewards of this system are spread unevenly, that is a necessary price. Others on the planet are to be regarded as either customers, competitors or factors of production. Effects upon the planet itself are mere "externalities" to the model, with no reckoning of the cost - at least for now. Nowhere in this analysis appears factors such as human cooperation, love, trust, compassion or hatred, curiosity or beauty. Nowhere appears the concept of meaning. What cannot be measured is ignored. But the trouble is that once our basic needs for shelter and food have been met, these factors may be the most important of all."
Author: Carne Ross
9. "Whether you're an opera singer, a legislator or customer service operator, there is a way that we can find common ground with our audience - be they young or old, Democrats or Republicans, rich or poor, religious or secular."
Author: Charity Sunshine Tillemann Dick
10. "The first stage of camping always involves a trip to an outdoor equipment store like REI. These stores are well known for their abundance of white customers and their extensive inventory of things for white people to buy and only use once."
Author: Christian Lander
11. "No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions."
Author: David Baker
12. "If customers don't find enjoyment and satisfaction by coming into your store, it won't matter if you have the greatest, fanciest, most sophisticated business model in the world."
Author: David Green
13. "Malls in the late forties and early fifties were risky. Suburban customers still believed in making major purchases in the central business districts of cities and towns, where they expected to find the greatest selection of merchandise and the most competitive prices. After the tax laws of 1954, this changed. Shopping mall developers were among the biggest beneficiaries of accelerated depreciation, and they most often located projects where the older strips met the new interchanges of major projects. With the new tax write-offs, over 98 percent of malls made money for their investors."
Author: Dolores Hayden
14. "The dictators are the most precious customers for democracy."
Author: Dr. Mohammed Abad Al Razak
15. "It is to the real advantage of every producer, every manufacturer and every merchant to cooperate in the improvement of working conditions, because the best customer of American industry is the well-paid worker."
Author: Franklin D. Roosevelt
16. "Banks used to open and operate between 10 and 3. They operated 10 to 3. They were closed for lunch hour. Now, who can bank between 10 and 3? The unemployed. They don't need banks. They got no money in the banks. Who created that business model? Right? And it went on for decades. You know why? Because they didn't care. It wasn't about the customers."
Author: Geoffrey Canada
17. "I did work at a mall in college - I think retail/customer service is just one of the most hideous jobs in the world. So I always try to be extra nice when I go into a store. But malls are part of our culture, if you watched any teen comedy in the '80s. it's clear that malls are where we live!"
Author: Jayma Mays
18. "Our multiaccess approach will make the life of the customer simpler."
Author: Jean Marie Messier
19. "So much business is based on the belief that we should do whatever we can within legal limits to make as much money as we can. Ben & Jerry's was based on values, and we try to operate a business that not just sells ice cream but partners with all our stakeholders - whether that's suppliers or customers - to bring about a more sustainable world."
Author: Jerry Greenfield
20. "I was with some Vietnamese recently, and some of them were smoking two cigarettes at the same time. That's the kind of customers we need!"
Author: Jesse Helms
21. "One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all."
Author: Jim Barksdale
22. "I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place."
Author: Jim Cantalupo
23. "Companies don't get rich hurting their customers."
Author: John Stossel
24. "...the waiters carried themselves with a quiet joy, as if their entire mission in life was to make their customers feel comfortable and well tended."
Author: Julia Child
25. "Paranoia is acceptable in the new friendship paradigm. Worrying that your best employees or customers might leave is ok, as long as you put in place an active strategy to offset any possibility of that scenario."
Author: Kevin Kelly
26. "I've entered the looney bin," I told another unwitting customer, this one female."It's always like that around here," the customer replied. "That's why I come, it's like walking into a sitcom that could only air on HBO."
Author: Kristen Ashely
27. "It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship."
Author: Mark Cuban
28. "Now I escort the last of the customers out, close the store and go home to my bed, I'm beat." I walked over to the door and flipped the sign."Is that an invitation?"
Author: Melissa Andrea
29. "As an economics undergraduate, I also worked on a part-time basis in Cambridge, Massachusetts, for a company that was advising customers about portfolio decisions, writing reports."
Author: Merton Miller
30. "Never put the future of the deal in the customer's hands."
Author: Michelle Moore
31. "I'm building a glass pyramid over the Egyptian escalator where my body will be mummified, so my customers can come and see me forever."
Author: Mohamed Al Fayed
32. "The next step in the process is to measure the impact that these increases in reach have on your number of new transacting customers. The secret to a company's reach strategy lies in the program's ability not only to acquire fans, followers, subscribers and connections, but to convert them through its use of social media into transacting customers."
Author: Olivier J. Blanchard
33. "An informed customer is a satisfied one."
Author: Patricia Gaffney
34. "The purpose of business is to create and keep a customer."
Author: Peter F. Drucker
35. "If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours."
Author: Ray Kroc
36. "The focus should be on the customer, not on the Web site. It's pretty obvious that a simple Web site is easier to use than one with of a bunch of fancy gadgets. He was adamant about that."
Author: Richard L. Brandt
37. "Wise men have regarded the earth as a tragedy, a farce, even an illusionist's trick; but all, if they are truly wise, and not merely intellectual rapists, recognize that it is certainly some kind of stage in which we all play roles, most of us being very poorly coached and totally unrehearsed before the curtain rises. Is it too much if I ask, tentatively, that we agree to look upon it as a circus, a touring carnival wandering about the sun for a record season of four billion years and producing new monsters and miracles, hoaxes and bloody mishaps, wonders and blunders, but never quite entertaining the customers well enough to prevent them from leaving, one by one, and returning to their homes for a long and bored winter's sleep under the dust?"
Author: Robert Anton Wilson
38. "Although social media is a relatively new form of communication, it has become the primary way retailers and customers are interfacing."
Author: Ryan Holmes
39. "Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."
Author: Sanjay Kumar
40. "Being relevant to your customers only when you're trying to sell something means choosing to be irrelevant to them for the rest of the time."
Author: Stan Slap
41. "Profitability. Growth. Quality. Exceeding customer expectations. These are not examples of values. These are examples of corporate strategies being sold to you as values."
Author: Stan Slap
42. "Customers are very demanding and well informed."
Author: Stefano Gabbana
43. "I am a fashion designer. I'm not an environmentalist. When I get up in the morning, number one I'm a mother and a wife, and number two I design clothes. So the main thing I need to do is create, hopefully, exquisitely beautiful, desirable objects for my customer."
Author: Stella McCartney
44. "If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us."
Author: Stuart Rose
45. "Aziraphale collected books. If he were totally honest with himself he would have to have admitted that his bookshop was simply somewhere to store them. He was not unusual in this. In order to maintain his cover as a typical second-hand book seller, he used every means short of actual physical violence to prevent customers from making a purchase. Unpleasant damp smells, glowering looks, erratic opening hours - he was incredibly good at it."
Author: Terry Pratchett
46. "If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough."
Author: Thomas G. Stemberg
47. "Jobs and Clow agreed that Apple was one of the great brands of the world, probably in the top five based on emotional appeal, but they needed to remind folks what was distinctive about it. So they wanted a brand image campaign, not a set of advertisements featuring products. It was designed to celebrate not what the computers could do, but what creative people could do with the computers. " This wasn't about processor speed or memory," Jobs recalled. " It was about creativity." It was directed not only at potential customers, but also at Apple's own employees: " We at Apple had forgotten who we were. One way to remember who you are is to remember who your heroes are. That was the genesis of that campaign."
Author: Walter Isaacson
48. "The Apple Marketing Philosophy" that stressed three points. The first was empathy, an intimate connection with the feelings of the customer: "We will truly understand their needs better than any other company." The second was focus: "In order to do a good job of those things that we decide to do, we must eliminate all of the unimportant opportunities." The third and equally important principle, awkwardly named, was impute. It emphasized that people form an opinion about a company or product based on the signals that it conveys. "People DO judge a book by its cover," he wrote. "We may have the best product, the highest quality, the most useful software etc.; if we present them in a slipshod manner, they will be perceived as slipshod; if we present them in a creative, professional manner, we will impute the desired qualities."
Author: Walter Isaacson
49. "Should I have taken him by the hand and led him over to the Zappa? No. I won't spoon-feed the customers. If you don't know your alphabet, you have no business leaving your house, let alone shopping for premium music."
Author: Yvonne Prinz
50. "Building a business doesn't mean getting venture capital funding. It means finding customers and making money."
Author: Ziad K. Abdelnour

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We all live with the objective of being happy; our lives are all different and yet the same."
Author: Anne Frank

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