Product Quality Quotes

1. "As a consequence, progress has come to mean simply more power, more profit, more productivity, more paper prosperity, all of which are convertible into standards concerned only with size or magnitude rather than quality or excellence."
Author: Alex Campbell

2. "Just as modern mass production requires the standardization of commodities, so the social process requires standardization of man, and this standardization is called equality."
Author: Erich Fromm

3. "Today I am more convinced than ever. Conceptual integrity is central to product quality. Having a system architect is the most important single step toward conceptual integrity. These principles are by no means limited to software systems, but to the design of any complex construct, whether a computer, an airplane, a Strategic Defense Initiative, a Global Positioning System. After teaching a software engineering laboratory more than 20 times, I came to insist that student teams as small as four people choose a manager and a separate architect. Defining distinct roles in such small teams may be a little extreme, but I have observed it to work well and to contribute to design success even for small teams."
Author: Frederick P. Brooks Jr.

4. "But it is not emancipation that the great majority seeks. When pressed, most men will admit that it takes but little to be happy. (Not that they practice this wisdom!) Man craves happiness here on earth, not fulfillment, not emancipation. Are they utterly deluded, then, in seeking happiness? No, happiness is desirable, but it is a by-product, the result of a way of life, not a goal which is forever beyond one's grasp. Happiness is achieved en route. And if it be ephemeral, as most men believe, it can also give way, not to anxiety of despair, but to a joyousness which is serene and lasting. To make happiness the goal is to kill it in advance. If one must have a goal, which is questionable, why not self-realization? The unique and healing quality in this attitude toward life is that in the process goal an seeker become one."
Author: Henry Miller

5. "I think of fashion as an art form as well as an industrial product - and something that has to be sold well and has to be of high quality."
Author: Hussein Chalayan

6. "Let's talk of a system that transforms all the social organisms into a work of art, in which the entire process of work is included... something in which the principle of production and consumption takes on a form of quality. It's a Gigantic project."
Author: Joseph Beuys

7. "The idea of equality is a by-product of the sentiment of envy. Since it must always prove beyond human ower to raise the inferior mass to a superior stratum, apostles of equality must ever be inferiors seeking to reduce their betters to their level. It follows that a nation that once admits this doctrine of equality will be dragged by it to the level, moral, intelletual and political, of its most worthless class."
Author: Rafael Sabatini

8. "Between two products equal in price, function and quality, the better looking will outsell the other."
Author: Raymond Loewy

9. "I think that if we are going to reform the world, and make it a better place to live in, the way to do it is not with talk about relationships of the political nature… I think that kind of approach starts it at the end and presumes the end is the beginning. Programs of a political nature are important and products of social quality that can be effective only if the underlying structure of social values is right. The social values are right only if the individual values are right."
Author: Robert M. Pirsig

10. "Programs of a political nature are important end products of social quality that can be effective only if the underlying structure of social values is right. The social values are right only if the individual values are right. The place to improve the world is first in one's heart and head and hands, and then work outward from there."
Author: Robert M. Pirsig

11. "Social enables word of mouth at an unprecedented scale. Its most powerful effect, through reviews and recommendations, is to put product quality and value for money as the key to success in commerce. Social brings a level of transparency that prevents marketers from advertising their way to success without underlying product quality."
Author: Roelof Botha

12. "I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt to "buy" a new culture of improved productivity, quality, morale, and customer service with strong speeches, smile training, and external interventions, or through mergers, acquisitions, and friendly or unfriendly takeovers. But they ignore the low-trust climate produced by such manipulations. When these methods don't work, they look for other Personality Ethic techniques that will—all the time ignoring and violating the natural principles and processes on which a high-trust culture is based."
Author: Stephen R. Covey

13. "The Apple Marketing Philosophy" that stressed three points. The first was empathy, an intimate connection with the feelings of the customer: "We will truly understand their needs better than any other company." The second was focus: "In order to do a good job of those things that we decide to do, we must eliminate all of the unimportant opportunities." The third and equally important principle, awkwardly named, was impute. It emphasized that people form an opinion about a company or product based on the signals that it conveys. "People DO judge a book by its cover," he wrote. "We may have the best product, the highest quality, the most useful software etc.; if we present them in a slipshod manner, they will be perceived as slipshod; if we present them in a creative, professional manner, we will impute the desired qualities."
Author: Walter Isaacson

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